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Harmony civic

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- Security

Your systems detect.

Harmony CIVIC understands.

An alarm fires. The camera shows nothing. The operator has to decide — without knowing what actually happened.

Harmony CIVIC adds acoustic intelligence to your existing infrastructure so control rooms can verify incidents before they dispatch.

-30%

of dispatches respond to
situations requiring no intervention

€150+

average cost per
unnecessary dispatch

<2S

event delivery into
existing systems

The problem

What happens when the camera shows nothing?

This is the moment that costs operators money, credibility and time — every day.
Security sound alerts sound recognition smart triggers alerts intergration

1

Trigger

Alarm fires

Motion sensor or access trigger activates. Something happened — but what?

2

Camera

Nothing visible

Operator checks the feed. Empty corridor. No movement in frame.

3

Decision

Dispatch anyway

No context. No verification. Operator sends a unit — just to be sure.

HC

WITH HC

Verify first

Audio context tells the operator what happened, where, and whether action is needed.

Who it's for

One intelligence layer.
Four applications.

Harmony CIVIC works across the security chain — from control room to access gate.

Control room / PAC
Alarm monitoring & dispatch
Verify before you dispatch
Control rooms receive enriched audio events before making a dispatch decision. Know what type of incident, where it originated, and how serious — before sending a unit.
Alarm monitoring Dispatch decision Event verification
"We are your eyes and ears on location — before you decide to dispatch."
VMS integrator
Video management platforms
Add the layer cameras can't provide
Audio intelligence fills the blind spots of your existing VMS platform. HC delivers structured events directly into your system — no new interface, no workflow change for operators.
Milestone Genetec Nx Witness API
"Your platform sees behaviour. We hear it — before it enters the frame."
Access control
Entry systems & perimeter
Know what happens after the gate
Access control tells you who entered. Harmony CIVIC tells you what happened next. Acoustic patterns in corridors, stairwells and common areas complete the picture your access logs leave open.
Post-entry monitoring Corridor detection
"Access data shows who. Audio context shows what."
Crowd management
Events, public space & venues
Detect escalation before it happens
Crowd situations don't explode — they build. Harmony CIVIC recognises behavioural patterns in sound: rising tension, crowd density signals, confrontational audio — before the situation becomes an incident.
Aggression detection Crowd density Festivals
"Don't wait for the alarm. Hear the build-up."

How it works

Context delivered into your workflow.

Harmony CIVIC runs at the edge — on-device, no cloud upload, no audio storage. It classifies what it hears, enriches the event with context, and pushes a structured output directly into your existing systems.

 

Your operators don’t see a new interface. They see an enriched alert in the tools they already use.

Sound type classification

Glass break, aggression, crowd noise, gunshot — classified on-device in real time.

Direction of Arrival (DOA)

Pinpoints where in the space the sound originated — corridor, entrance, floor level.

Context enrichment

Cross-references access events, time of day and known baselines to filter false positives.

Direct system integration

Events land in your VMS, alarm platform or control room workflow via API — under 2 seconds.

Harmony CIVIC now
Glass break detected
Zone 3 — North corridor, floor 2. No access event logged. Outside scheduled hours.
High priority Confidence 94% PTZ redirected
Harmony CIVIC 2 min ago
Verbal aggression detected
Parking entrance B — ground level. Duration: 47 sec, escalating pattern. 2 access events in past 5 min.
High priority DOA 312° Dispatch recommended
Harmony CIVIC 6 min ago
Forced entry sound
Stairwell C, level 1. Impact pattern consistent with door breach. No scheduled access.
Medium priority Confidence 87% Verify via camera
Harmony CIVIC 11 min ago
Crowd density rising
Main entrance — sustained elevated noise level for 4 min. Baseline deviation significant. Pattern: gathering.
Medium priority Trend: rising Monitor
Harmony CIVIC 18 min ago
Event resolved — Loading dock
Impact sound from 01:52 identified as delivery activity. Matches scheduled logistics window. Auto-cleared.
Auto-resolved Context: scheduled

Integrations

Works with your existing stack.

Harmony CIVIC does not replace your systems. It sits on top — adding the audio intelligence layer your current infrastructure is missing.

Security sound alerts sound recognition smart triggers alerts intergration

VMS platforms

Milestone, Genetec, Nx Witness and others. Events delivered directly into your existing video management workflow.

Access control

Correlate acoustic events with access logs for complete context. Who entered — and what happened next.

Alarm systems

Audio verification layer on top of existing alarm triggers. Reduce false positives before they reach the control room.

For full technical details → See the platform

Ready to verify before you dispatch?

Add acoustic intelligence
to your security operation.

Whether you run a control room, manage a VMS platform or install access control — Harmony CIVIC fits into your existing stack without replacing it.

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