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Harmony civic

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Understand what's happening

before you dispatch

We give meaning to sound so control rooms can verify incidents faster and prevent unnecessary dispatches.

Works with existing cameras, VMS and access control systems.

LEARN HOW IT WORKS

The Problem

An alarm triggers.
The camera shows nothing.
Now what?

Urbanisation is reshaping how cities function. By 2040, around 65% of the world’s population will live in cities, concentrating people, mobility and economic activity in dense environments.

Most dispatch anyway — because they have no context. That's the problem Harmony CIVIC solves.

Security sound alerts sound recognition smart triggers alerts intergration

False Dispatches

A significant share of dispatches respond to situations requiring no intervention

Limited context

Cameras capture what’s visible. What happens outside the frame stays unknown

Operator pressure

Control rooms decide under time pressure, often with incomplete information
 

Operational cost

Every unnecessary dispatch costs time, money and credibility
 

The Solution

We give sound meaning.

Harmony CIVIC listens to what your cameras can’t see. It recognises what is happening, where it originates, and whether action is required.

The result: operators verify faster, dispatch less, and act with confidence.

Hotel PMS sound level indicator sound alerts intergration Harmony Civic

1

Recognises acoustic patterns linked to real incidents

Not every sound is a threat. HC understands the difference.

2

Determines origin and direction of sound

Pinpoints where an event is happening, not just that it happened.

3

Enriches every alert with context

Type, location and timing — delivered with every event.

4

Delivers output into your existing systems

Via API and direct integrations. No new workflows required.

From alert to decision — in seconds.

How it works

Camera sees. Sensors detect. Harmony CIVIC understands.

Security sound alerts sound recognition smart triggers alerts intergration

Step 1

Camera sees

Step 2

Sensor detect

Step 3

Harmony CIVIC understands

  • Cameras (including PTZ triggering)
  • VMS platforms
  • Access control systems
  • Alarm systems

Solutions

Built for the environments where it matters most.

Harmony CIVIC
Edge Node — Zone B
Processing
Live audio stream 02:14:37
High priority 02:14:22
Glass break detected
Location
North corridor
Duration
0.4 sec
Confidence
94%
Action
PTZ redirected
Recent events
Elevated voices
Room 412 — 12 min continuous
Pending 02:08
Door slam
Parking level -1, Zone A
Cleared 01:54
Loud music
Room 308 — Auto-resolved
Cleared 01:22
7Events
tonight
2Required
action
94%
Avg.
confidence

01 — Primary

Security & control rooms

Verify incidents before you dispatch. Reduce unnecessary dispatches and give control rooms the context they need to respond with confidence.

Explore this solution

02

Buildings & hospitality

Detect disturbances before they escalate across your properties.

Explore this solution

03

Partners & integrators

Add a new detection layer to your existing platform.

Explore this solution